Frequently Asked Questions

Where can I park, and how much does it cost?

You can park in the ACE parking lot which is located directly behind our building. It costs $2.00 per hour, but no more than $6.00 per day with a “validated ticket”. Make sure to ask one of the front office staff members to validate your ticket.

What do I need to bring with me to the center?

  1. Photo ID or driver’s license, insurance information card or workers’ compensation information
  2. Cash, check or credit/debit card to pay your co-pay or deductible requirement
  3. Advance Healthcare Directive (if available)
  4. List of medications

Why can’t I drive myself home, or take a cab or bus home?

If you have any type of sedation, you cannot drive for 24 hours. You can only take a bus or cab if a responsible adult will accompany you home.

Am I responsible for co-pays and deductibles?

Co-pays (per visit fees) are due at the time of service. If you have a deductible, or are responsible for a portion of the fees (for example, an 80/20 plan), we will send you a bill after we receive payment from the insurance company. Our billing statement will show you the payment we received, and any amount you still owe per your insurance policy.

May I eat something light, or drink some water before my surgery?

Frequently, instructions are given not to eat or drink anything after midnight prior to your surgery. Any amount of food in your stomach can produce gastric juices which leads to nausea and vomiting. If vomit enters your lungs, it may result in pneumonia or serious infections. Different surgeries have different fasting requirements. Our pre-operative nurses will call you two business days prior to your surgery to give you specific instructions about eating and drinking.

What form of payment do you accept?

We take cash, checks, Visa, MasterCard, American Express, and Discover credit/debit cards.

Will I have any pain?

Although you can expect some discomfort following a surgical procedure, medication will be immediately available to keep you as comfortable as possible

Will I wake up or feel anything during surgery?

An anesthesiologist will be in attendance during your procedure, administering medications and monitoring your vital signs. The risk of experiencing any awareness during surgery is extremely small.

How many people will be in my room during surgery?

There will be a minimum of four caregivers: your surgeon, the anesthesiologist, a operating room technician-who is the sterile instrument handler assisting the surgeon, and a “circulating” nurse, who attends to a variety of needs throughout the case.